Please help us to improve the manner of our service by calling us at Telephone # 044 456-0731 to 35, or download this Customer Care Transmittal Form and send to pcc-oed@mozcom.com thru our Public Assistance and Complaints Desk:
| TYPE OF FRONTLINE SERVICE | FEES | FORMS | PROCESSING TIME (UNDER NORMAL CIRCUMSTANCES PER TRANSACTION) | PERSON IN-CHARGE |
|---|---|---|---|---|
| 1. Public Assistance | None | Customer Information Sheet/ Clients Feedback Form | 5 minutes | Human Resource Management Section Staff |
| 2. Complaints Desk | None | Complaint letter addressed to the Executive Director thru the Head of the Human Resource Management Section | 1 day | Human Resource Management Section Staff |
