Brief Description
The PCC, through its Knowledge Management Division, disseminates relevant knowledge products and information about its program and services using information, education, and communication (IEC) materials complemented with multimedia materials. IECs about PCC, its stakeholders and other beneficiaries of the program are published in various formats to suit the specific needs of its readers.
Services Standard
Depending on the availability of IEC/multimedia materials, interested individuals or organizations may send their letter of request or visit PCC to have copies of the PCC information materials.
Procedure
Inquiries / Request for KPs / IECs / Multimedia Materials and Other Information
| STEPS | REQUIREMENTS | RESPONSIBLE OFFICE/PERSON | PROCESSING TIME (No. of Days) |
|---|---|---|---|
| 1. Receive request | Letter of Request | Requesting Party | As it comes |
| 2. Approve and forward request to concerned staff | Executive Director/ Information Officer/ Concerned Staff | 0.5 day | |
| 3. Prepare information requested | Information Officer/ Concerned staff | May vary (will depend on the data/information needed)* | |
| 4. Send reply to requesting party | Reply letter and attachment |
Information Officer/ Concerned staff | May vary |
*Request for information on specific subject/issue about carabao are attended to within 2-3 days. For information which requires search and consolidation, the period maybe longer.
